Create a case, assign a person in charge and follow up on the problems of your guests in an easy and simple way.
What is it?
It is a PQRS system that manages requests for your guests in real time so that the experience of the guest remains unique and unforgettable.
Solve and follow up on requests from your guests
Optimize hotel operational management
Encourage teamwork and measure the quality of your service
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Identify unsatisfied guets early and solve issues before check-out
Measure guest satisfaction, monitor quality standards, and compare your performanc with industry standards.
Gather guest reviews after their stay and improve your online brand.
Aggregate online reviews and monitor feedback in real-time. Compare your results with your competitors.