Join over 1,800 hotels using myHotel across Latin America and the world

The #1 platform in Latin America that optimizes communication, personalizes service, and maximizes guest satisfaction with AI.

Success Stories

Hotel chains that transformed the management of their operations and enhanced the guest experience using myHotel’s artificial intelligence.

México

Santa Fe Hotel Group

Discover how myHotel’s artificial intelligence helped this hotel chain transform its operations and optimize processes.
Colombia

Lancaster House

This is how Lancaster enhanced its service by using myHotel’s real-time surveys to identify issues during the guest’s stay.
Brasil

Nacional Inn

Learn how this renowned hotel chain standardized quality management across its 71 hotels and improved its online reputation with myHotel’s AI.

What our clients say

Cecilia Bert

General Manager at Holiday Inn Express

myHotel has revolutionized the way we communicate with our guests. The AI integration increased our efficiency by 40% and significantly improved satisfaction ratings.

Sara Solano Diaz

Quality Coordinator

The Onsite Surveys have been a success because, when used properly, they allow us to solve issues while the guest is still at the hotel, turning a bad experience into a positive review.

Brenda Huamaní

Guest Experience Supervisor

We implemented an incident tracking system across our 30 hotels, improving management and communication between departments. The Desk allows us to analyze important data to continuously improve service quality.

We are leaders in the hotel industry in Latin America

24 countries

+1800 hotels

1 out of every 4 chains in LATAM has myHotel

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