Hotel Guest Experience
Before, during and after the stay
The Largest Guest Experience Software for Hotels in Latin America
Measure guest satisfaction, automate internal processes and boost your hotel’s sales.
Learn more about our services!
Guest Satisfaction Surveys
In-stay and post-stay surveys (NPS), semantic analysis and benchmarking with industry data.
Web Check-In and upsell
Personalise the guest experience before arrival
Accelerate the check-in process, improve the guest experience and increase your property’s revenue.
Guest Satisfacction Surveys for Hotels
Measure the level of satisfaction of your guests during and after their stay.
Monitor the quality of your service, detect dissatisfied guests and get your hotel’s Net Promoter Score (NPS).
Online reputation for hotels
Collect all your guests' feedback in one place
Monitor your hotel’s reviews on major travel sites such as Booking.com, Tripadvisor and Google. Also, get a comparison of your online reputation with your competitors.
Auto case management
Manage your teams' tasks and guests' requests in real time.
Create a case, assign a manager and follow up on your guests’ issues in a simple and easy way.
We like to deliver value before we promise it
Try our “Free” version and start enjoying the benefits of myHotel.