Case Management
Create a case, assign a responsible person and follow up on your guests’ problems in an easy and simple way.
Case management
Manage your guests' requests in real time
Open a case directly or create a case from a comment left by a guest about your hotel.
case management
Boost your hotel's internal communication
Optimize your hotel’s operations and make sure your employees are aware of what is happening every day at your property.
My cases
Metrics
Reports
My cases
- Subscribes the users involved in the case
- Record activities
- Prioritise each incident
Metrics
- Performance of your team
- Status of your cases
- Cases per module, solution time and total activities
Reports
- Get a summary of each case and/or incident that has occurred at your property.
- Date of creation and closure
- Author, description and users involved in each case
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