Online Reputation Management for hotels
Manage your hotel’s reviews and compare your property’s reputation with that of your competitors on major online travel agencies (OTAs).
Everything you need to manage your hotel's online reputation
Manage all your reviews in one place
Centralize all reviews from Booking, Google, TripAdvisor, and more. Gather, analyze, and respond from a single dashboard.
Reply to reviews with AI and save time
Generate responses with AI based on tone and content, and save hours of work to focus on other hotel tasks.
Measure, compare, and improve your reputation
Analyze your online reputation against the competition. Make decisions based on real data and enhance the guest experience.
Automate and unify your reviews in one place
Collect guest feedback and keep an eye on reviews from various channels.
Reply to reviews with Artificial Intelligence and save hours of work
With Smart Replies, myHotel’s AI helps you write automatic responses adapted to the guest’s tone, language, and the channel where the review was posted.
Review, edit, and approve before publishing.
Reply to reviews with Artificial Intelligence and save hours of work
With Smart Replies, myHotel’s AI helps you write automatic responses adapted to the guest’s tone, language, and the channel where the review was posted.
Review, edit, and approve before publishing.
Increase your online reviews and improve your hotel's positioning.
Automates the collection of reviews on major travel sites: Google, Tripadvisor and Facebook.
Compare your hotel's online reputation with your competitors
Monitor your property’s positioning in the OTAs and get information on the performance and prices of your competitive set.
Compare your hotel's online reputation with your competitors
Monitor your property’s positioning in the OTAs and get information on the performance and prices of your competitive set.
Identify critical areas with semantic analysis and real-time alerts
Our AI-powered system detects sensitive topics and sends automatic notifications. Respond quickly and make decisions based on real data, not assumptions.
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And more.
Ready to boost your online reputation?
- Get alerts every time a guest posts a review about your hotel
- Quickly respond to negative comments
- Boost your property’s online reputation
More than 2,000 hotels are already using this Guest Experience platform
