Online Reputation for hotels

Manage your hotel’s reviews and compare your property’s reputation with that of your competitors on major online travel agencies (OTAs).

The online reputation software your hotel needs to improve its IRO

Manage all your reviews in one place

Centralize all reviews from Booking, Google, TripAdvisor, and more. Gather, analyze, and respond from a single dashboard.

Reply to reviews with AI and save time

Generate responses with AI based on tone and content, and save hours of work to focus on other hotel tasks.

Measure, compare, and improve your reputation

Analyze your online reputation against the competition. Make decisions based on real data and enhance the guest experience.

Reputação online para hotéis ​software

Automate and unify your reviews in one place

Collect feedback from your guests and provide coverage of reviews to maintain your overall rating on the Internet.

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Reply to reviews with Artificial Intelligence and save hours of work

With Smart Replies, myHotel’s AI helps you write automatic responses adapted to the guest’s tone, language, and the channel where the review was posted.

Review, edit, and approve before publishing.

 

Reply to reviews with Artificial Intelligence and save hours of work

With Smart Replies, myHotel’s AI helps you write automatic responses adapted to the guest’s tone, language, and the channel where the review was posted.

Review, edit, and approve before publishing.

 

Increase your online reviews and improve the positioning of your hotel.

Automates the collection of reviews on major travel sites: Google, Tripadvisor and Facebook.

Compare your hotel's online reputation with your competitors

Monitor your property’s positioning in the OTAs and get information on the performance and prices of your competitive set.

Compare your hotel's online reputation with your competitors

Monitor your property’s positioning in the OTAs and get information on the performance and prices of your competitive set.

Identify critical areas with semantic analysis and real-time alerts

Our AI-powered system detects sensitive topics and sends automatic notifications. Respond quickly and make decisions based on real data, not assumptions.

 

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Ready to boost your online reputation?

  • Get alerts every time a guest posts a review about your hotel
  • Quickly respond to negative comments
  • Boost your property’s online reputation

More than 1,800 hotels are already using this Guest Experience hotel platform