Online Reputation
Manage your hotel’s reviews and compare your property’s reputation with that of your competitors on major online travel agencies (OTAs).
Online reputation
Automate and unify your reviews in one place
Collect feedback from your guests and provide coverage of reviews to maintain your overall rating on the Internet.
online reputation
Compare your hotel's online reputation with your competitors
Monitor your property’s positioning in the OTAs and get information on the performance and prices of your competitive set.
hotel reviews
Increase your online reviews and improve the positioning of your hotel.
Automates the collection of reviews on major travel sites: Google, Tripadvisor and Facebook.
Reviews
OTAs
Metrics
Semantic Analysis
Competitors
Alerts
Reports
Reviews
- Collect your reviews in one place
- Post your review responses directly on Google
- Monitor the total coverage of your promoters, passives and detractors.
OTAs
- Ranking by OTAs
- Benchmark with your competitors
- Rating, Number of reviews and cumulative for the year
Metrics
- Coverage
- General Qualification
- Reviews and more
Semantic Analysis
- Sentiment analysis of reviews
- Positive and negative mentions of your hotel
- Quickly identify and drive improvements
Competitors
- Overall score of OTAs against your competitors
- Comparative price table
- Distribution of reviews of your competitors
Alerts
- Receive an alert every time a guest shares a review of your hotel.
- Respond quickly to negative feedback
- Boost your property’s online reputation
Reports
- Download an overview of your performance
- Get information from your competitors
- Generate reports for your team meetings
