Reputation – en
In this article, we explain how WhatsApp surveys have proven to be an effective tool for improving guest feedback collection — and why you should include this channel in your hotel management strategy.
Increase your response rate by up to 18% with WhatsApp surveys for hotels Read More »
Reputation, Tecnología
We know that responding to multiple reviews across different platforms can take valuable time and even cost money. That’s why we’ve prepared an article about the new solution that more than 40% of hotels in Latin America are implementing to increase efficiency without compromising the quality of their guest responses. 🚀
Smart Replies: The AI That Transforms Hotel Review Management Read More »
Reputation, Tecnología
Discover the keys to surprising your guests, enhancing their experience, and staying ahead of the competition in 2025.
Keys to Surprising Your Guests in 2025 Read More »
Reputation
Discover how artificial intelligence can streamline satisfaction surveys at your hotel, saving time and improving your guests’ experience with faster and more accurate responses.
We love measuring ourselves against others, don’t we? The IRO allows you to do just that. How are you performing compared to other similar hotels?
Why use IRO as a key metric in your hotel? Read More »
Reputation
Learn more about hotel online reputation with this article from experience expert Daissy Moya Sánchez, Researcher Professor at Universitat de Girona
The Importance of Monitoring Hotel Online Reputation Read More »
Reputation
Online travel agencies are an excellent place for hotels of all kinds to promote their brand and share their products and services. The statistics on OTAs speak for themselves; Priceline sells more than two million bedrooms
The keys to optimize your hotel’s performance on OTAs Read More »
Reputation
Every hotel owner dreams of increasing occupancy and satisfying their clients. However, to do so you must know your ideal guest inside and out,
10 tips to help you increase bookings and improve guest satisfaction Read More »
Reputation